Our Return Policy in short

Return Policy

Please contact Animpossibleinvention before returning any items.

It is appropriate that the consumer controls the delivery to verify that this is accurate and error free. At the complaint, the customer contacts Animpossibleinvention and gives information relevant and the reason for complaint.

Return Conditions

You can return the product within 30 days of delivery. The product must be in new condition. If the product is ruined or used the product shall not be refunded. Make sure to include contact information with the return and if possible, please provide us with a tracking number. Animpossibleinvention suggests you get a receipt and a package ID for the return from the delivery service, as it makes it easier to follow the return shipment if needed.

Animpossibleinvention will make a refund of eligible returns. If you paid by invoice, we will need a bank account number to transfer the money back to. The easiest way is to e-mail it to us along with a brief description of your case.

Returning A Package

If a returned item is shipped international, please clearly mark the package 'RETURNED GOODS', to avoid any Customs charges. Animpossibleinvention is NOT responsible for any return Customs charges made. Any charges incurred are the responsibility of the customer.

Want to switch to another product?

Return the product you have received and send us an e-mail telling us which product you want instead.

Transport Damage

If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us.

Unclaimed Packages

For packages that are not cashed at your post office within 14 days, Animpossibleinvention reserves the right to charge you a handling fee to cover return shipping and freight companies' administrative costs.

Refund Policy for digital goods such as ebooks

We generally do NOT issue refunds for ebooks being non-tangible, irrevocable, digital goods;  During checkout, upon clicking the "Confirm Order" button, your purchase is charged to the credit/debit card, the PayPal account or the invoice address that you supplied. All sales of digital godds such as ebooks are final. You cannot cancel a purchase or receive a refund for a purchase of digital goods.

However, we will consider a refund within the first 30 days of your purchase, if you are unable to install a Product due to a technical incompatibility that we are unable to resolve. And, you HAVE already worked with, and followed all advice presented by our support team, in an effort to resolve these issues. Any refunds that are processed, will be granted at the sole discretion of Animpossibleinvention. No refunds will be given after 30 days from the initial purchase whatsoever. By purchasing a Product at Animpossibleinvention, you agree to the terms of our Return Policy. You cannot cancel a purchase of digital goods or receive a refund for a purchase of digital goods.

All enquiries: info@animpossibleinvention.com